When it comes to looking for at 1and1 reviews, it is important to keep an open mind and know how to deal with the bad reviews that you may find. There will be a number of bad reviews but sometimes they will not concern what you want your website for.
The first reason for this is that some will not actually go into any detail about why the reviewer is leaving the bad review. They will mark everything about it as being low and then say not to visit them. When you find this, it is very important to find a way to contact the reviewer so that you can find out some of the details. Reviews like this are usually left out of anger so you should bear in mind that sometimes it is one bad experience and that there is nothing actually wrong with the company.
You should also look into the needs that the reviewer had for the website hosting site. Some people are running different sized businesses and need certain things that you may not.